MetroFax Frequently Asked Questions

Frequently Asked Questions About MetroFax Fax Service

How Do I Send a Fax?

First you have to create a email address. In the box that is referred to as "To:", you enter a 10 digit fax number. Which includes your area code and then it is followed by the @metrofax.com.

How Do I Receive a Fax?

The process of receiving a fax is easy. When someone sends you a fax using your fax number, it is automatically delivered to your email account. It will usually arrive in two different file formats. Either a TIFF format or a PDF format.

How Does The One Month Free Work?

With MetroFax, you don't have a free trial but your second month is absolutely free. You get 1,000 free inbound and outbound fax pages. The first month payment is only $12.95. You also have to pay a one time fee of $9.95.

Do I Need to Sign a Contact?

No, there is no contract to sign with MetroFax. You can cancel anytime when you want.

So What Type of Files Does MetroFax Support?

For word processing, the support the document types of Microsoft Word, Word Perfect Lotus Word Pro, Rich Text Format, Microsoft Windows Rite, Plain Text,

For spreadsheets, Microsoft Excel, Lotus 1,2,3, Quattro Pro, Comma Separted Value Format.

For presentation, They support Microsoft Powerpoint.

For Graphics, they support Windows Bitmap, Adobe Photoshop, Compuserve Graphics Interchange Format, JPEG Joint Photographers Experts Group, PC Paintbrush Graphic, Portable Network Graphics, Tagged Image File Format, Amiga Interchange File Format, and Word Perfect.

Can I Keep My Current Fax Number?

Yes, you can keep your fax number if you want to. You can call forward your existing fax number. You can also eliminate extra costs and hardware with MetroFax.

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Frequently Asked Questions About MetroFax Fax Service